About Us – Hilton Smythe Client Charter
Hilton Smythe Client Charter
Our promise to you
Selling or funding a business is one of the biggest decisions you’ll ever make. That’s why we believe it deserves higher standards of honesty, clarity, and support.
The Hilton Smythe Client Charter is our way of putting your interests first.
Here’s what you can expect working with us
Honesty
We give you straight answers, not a sales pitch. Our advice is evidence-led and strategic, even if that means telling you “not yet.” We’ll never inflate numbers or make promises we can’t deliver.
Integrity
No jargon. No surprises. Every fee, success charge, and lender commission is explained upfront in plain English and agreed in writing before we start.
Trust
You’ll be guided by experienced professionals, not passed between departments or call centres. From valuation to completion, your dedicated team is by your side.
Commitment
We don’t work with everyone. We only take on businesses we believe we can help, so every client gets our full attention and personal commitment.
Raising the bar
All too often, business owners face unclear costs, inflated valuations, or a lack of real support when buying, selling or financing their business. That’s why we lead by example, holding ourselves to the standards we believe every business owner deserves.
Gareth Smyth, CEO, Hilton Smythe.
We don’t just talk a good game, our clients think so too
David Hanley, Founder of Competence Matters
“Having Hilton Smythe in my corner made a stressful process so much more manageable and far more successful than I could have achieved on my own.”
Sale of Competence Matters
Glasgow-based construction skills provider has been sold for more than £2.2m, almost £400,000 above its original valuation.
The sale of Competence Matters was completed in just six months, with strong buyer demand at a time when government housebuilding targets collided with a UK skills crisis.
Ready to work with a partner who puts standards first?
Start your journey with confidence.