The Hilton Smythe Client Charter in action

Promises are only powerful if they’re backed up with action.

At Hilton Smythe, our Client Charter guides how we work with every business owner. Honesty, Integrity, Trust, and Commitment are the standards we follow and the service our clients expect.

Here’s what that looks like in practice, with real success stories to prove it: 

We give honest advice based on evidence, even if it means recommending that you wait. For example, with Competence Matters, a construction skills provider in Glasgow, we advised the client to wait for the right time to sell. This resulted in a sale of over £2.2 million, nearly £400,000 above the initial valuation, which was completed within six months.

We explain all fees upfront in clear language. There are no hidden costs or pressure.

In the sale of Quasartronics, a calibration and repair specialist, we kept the client informed at every stage. All terms were agreed in writing from the start, so there were no surprises.

Not every client wants to exit right away. Some want to grow, refinance, or plan a staged exit.

For Premier Bikes, established in 1993, we arranged a full sale to Merino Capital. This deal rewarded shareholders for years of work.

With CP Garage Services in Dundee, the owner wanted flexibility. We structured a 50% sale, giving him a phased exit and the freedom to retire as he chose.

You work directly with experienced professionals from start to finish. We guide you through valuation, negotiation, and closing.

For example, in the sale of Comply at Work, a Manchester-based health and safety consultancy, the process was led by senior advisers from start to finish. The client received expert guidance at every step, resulting in a seamless, high-value deal.

Closing

This is how we put the Hilton Smythe Client Charter into practice every day. Honesty,

Integrity, Trust, and Commitment are our standards and your guarantee of reliable advice and measurable results.

Explore more real success stories